Terms & Conditions

1. Acceptance of Terms

By accessing www.sevratech.com, contacting us, or submitting information through our website, you agree to these Terms & Conditions.

2. Nature of Business

Sevratech is a B2B wholesale distributor of IT hardware, servers, networking equipment, and enterprise components.

We do not function as a consumer retail seller.

3. Quotes, Pricing & Inventory

• All quotes are valid only for the timeframe specified.
• Inventory availability may change without notice.
• Pricing errors or technical inaccuracies may be corrected at any time.
• Submitting a Purchase Order (PO) does not constitute acceptance until confirmed in writing.

4. Orders & Communication

You acknowledge that:

• Orders are finalized only upon written confirmation.
• Lead times, ETAs, and availability may vary.
• Business communication may occur via email, SMS, or phone.

5. SMS Terms (A2P Compliant)

By submitting your phone number, you authorize Sevratech to send SMS communications for:

• Order status updates
• Shipping notifications
• Quotes and product information
• Account or support messages
• Promotional content (if opted in)

SMS Opt-Out Process

• Reply STOP at any time to unsubscribe
• Reply HELP for assistance
• Message & data rates may apply
• Message frequency varies

Your phone number may be shared with trusted service providers strictly for SMS delivery.

6. Warranty & Return Policy

The full Official Warranty & Return Policy governs all product returns, RMAs, and coverage terms.

This includes warranty duration, exclusions, restocking fees, and international return rules.

7. Limitation of Liability

To the maximum extent permitted by law:

• Sevratech is not liable for indirect damages, lost business, or delays caused by carriers or customs.
• Software, configuration, and compatibility issues are not covered.
• Our total liability is limited to the purchase price of the product.

8. Governing Law

These Terms are governed by the laws of the State of New Jersey.

Disputes shall be resolved exclusively in New Jersey courts.

9. Site Usage

Users agree not to:

• Misuse the website
• Attempt to breach security
• Use automated scraping tools
• Distribute spam or fraudulent messages

10. Modifications

We may update these Terms at any time. Updates will be posted with a new effective date.

11. Contact Information

For inquiries:

USA

• Address: 6400 Atlantic Blvd. Unit 100, Peachtree Corners, GA 30071, USA
• Phone: +1 551 255 60 80

Canada

• Address: 501 Alliance Ave. M6N 2J1, North York, ON, Canada
• Phone: +1 647 550 85 30

Email

• Sales: sales@sevratech.com
• Purchase: purchase@sevratech.com
• AP: ap@sevratech.com
• Contact: contact@sevratech.com